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MADE IN THE USA
30 DAY MONEY BACK GUARANTEE
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Refund policy

We aim to ensure every purchase is made with confidence. If a return is necessary, the following guidelines apply:

Return Eligibility

  • Products must be unopened and with the product seal fully intact.

  • Return requests must be submitted within 7 business days of delivery.

  • International orders outside of the USA are not eligible for returns. All international sales are final.

How to Request a Return

To initiate a return, email hello@omre.co with the order number and the item(s) to be returned.

The return shipping address and instructions will be provided upon request.

  • Items must be returned in secure packaging.

  • Use of a tracked shipping service is recommended.

  • All return shipping costs are the responsibility of the customer.

Refunds

  • Refunds will be issued to the original payment method once the return is processed.

  • Allow up to 10 business days for the refund to appear once processed.

EU WITHDRAWAL CONTRACT

You have the option to declare your withdrawal electronically via the β€œwithdrawal button” provided in our online shop.

The electronic withdrawal follows a legally prescribed two-step procedure. After initiating the withdrawal via the withdrawal button (β€œWithdraw contract”), you will be asked to enter the information required for the withdrawal and then explicitly confirm the declaration (β€œConfirm withdrawal”).

After completing the process, you will receive confirmation of receipt of your withdrawal declaration on a durable medium.

This note supplements the withdrawal notice and describes solely the additional option of exercising the right of withdrawal electronically.

Subscription Orders

An email reminder is sent 3 days before each subscription renewal to allow time for adjustments or cancellations.

  • Subscriptions must be canceled at least 1 day before the renewal date.

  • Once a subscription renews, the order is automatically processed and shipped, and cancellation is no longer possible.

  • Unopened items may be returned within 7 business days, in accordance with the standard return terms and eligibility.

Important Summary:

  • Customers are responsible for all return shipping charges
  • Shipping fees will not be refunded.
  • International orders are not eligible for returns.

Please refer to our T&Cs page - https://omre.co/policies/terms-of-service