FAQ's
- Orders
- Shipping
- Returns
- Subscriptions
- Supplements
- Quality & Manufacturing
Orders
Orders usually ship within 1 business day. You’ll get a shipping confirmation email with a tracking link once it’s on the way.
All orders ship from within the US. Our warehouses are located in GA, IL, and CA. Most orders take no longer than 2-3 business days, but we allow up to 5 days for domestic orders (USA).
International order times can vary depending on location. Generally, it’s around 7-10 business days for standard shipping, and express shipping options arrive within 3-4 business days. Sometimes, there are delays at local customs.
All orders are shipped from within the U.S. through our warehouses in Georgia, Illinois, and California. Most orders arrive within 2–3 business days, but we allow up to 5 business days for delivery.
International Orders: Shipping times vary by location. On average:
- Standard international shipping: 7–10 business days
- Express international shipping: 3–4 business days
We process orders quickly. Please contact us right away, and we’ll do our best to assist you.
You’ll receive a tracking link by email once your order ships. You can check your shipment’s status anytime.
If it’s past the estimated delivery time, please reach out to us. We’ll investigate and assist.
Sorry about that! Please send us a photo of what you received along with your order number. We’ll fix it for you.
Shipping
All orders ship from within the US. Our warehouses are located in GA, IL, and CA.
We use standard shipping through our fulfillment partner. The carrier assigned will depend on your location, and we’re unable to guarantee a specific carrier for each shipment.
Yes, express shipping is available for an additional cost, which is calculated at checkout. Availability may vary depending on your location.
Yes, we do. Customs fees and import taxes are the customer’s responsibility. All orders ship from within the US. Our warehouses are located in GA, IL, and CA.
Shipping fees are calculated at checkout based on your shipping address and order total.
We process orders quickly. Contact us as soon as possible, and we’ll try to update it.
Please reach out to us if your package goes missing. We’ll help you sort it out.
Customs fees and import requirements may apply depending on your location. These fees are not included in the shipping cost at checkout. Customers are responsible for any customs duties, taxes, or import fees related to their order. Please note that no refunds will be issued for abandoned or refused shipments due to unpaid customs fees.
Returns
Yes! Unopened products can be returned within 7 business days of delivery. Please contact us to get started.
No return fees apply, but shipping costs will not be refunded.
We currently do not provide return labels. Customers are responsible for the cost of return shipping.
Refunds are processed within 10 business days.
Unfortunately, we’re unable to accept returns for international shipments.
Send us a photo of the damaged item and we’ll arrange a replacement or refund.
Subscriptions
Subscribe to get automatic deliveries at your preferred schedule. Manage your subscription anytime through your account.
Yes, as long as it’s done a day before your next renewal date.
Yes, we’ll send you an email reminder 3 days before renewal.
Your subscription renews and ships automatically on the renewal date. While we can’t cancel a shipment once it’s processed, unopened items can be returned for a refund, minus the original shipping cost.
Yes! Update it through your account dashboard at least 24 hours before your next renewal.
Supplements
Most are gluten-free, except for Spermidine. Check each label for details.
All Omre supplements are manufactured in the USA, in a GMP (good manufacturing practice) and FDA-registered facility.
Yes, you can open the capsule and mix the powder with food. We recommend using yogurt. While the taste may not be ideal, it won’t affect the product’s effectiveness.
They are soy-free, dairy-free, and nightshade-free.
No, our supplements are not recommended for use during pregnancy or while breastfeeding.
Unlike other supplement brands, Omre products are developed by an experienced doctor on a science-led basis. In other words: we only begin to formulate a product when we know the active ingredients have solid science behind them.
In comparison, many other brands set out to create supplements without understanding the science or dosages that make ingredients effective. Because Omre is science-first, you can always feel confident you’re getting a product that does what it claims.
Liposomes are designed to help fat-soluble ingredients absorb better. But NMN is water-soluble, so putting it in a fat-based liposome can actually slow absorption. Studies show that regular NMN (in powder or capsule form) is highly bioavailable - with over 80% absorption - so there’s no need for liposomal delivery.
Daily oral supplements - either in capsule or powder form - ****are one of the most studied and reliable methods for raising NAD⁺ levels. They’re easy to take, travel-friendly, and well-tolerated. Omre’s formula includes 500 mg of Uthever® NMN. This form of NMN is the highest purity available, and 3rd party tests from our experience show it has a purity of 99.4-99.7%
Resveratrol naturally has low bioavailability, meaning it’s not easily absorbed on its own. To overcome this, we add BioPerine® (black pepper extract) - ****a powerful absorption enhancer.
Studies show that Piperine can significantly boost the uptake of Resveratrol by 13x, making it more effective at lower doses. Our formula also uses a micronized form of Resveratrol, with smaller particle size for even better absorption.
The result? A smarter, more efficient way to get the benefits of Resveratrol - no megadosing required.
Quality & Manufacturing
We partner with trusted manufacturers who source high-quality raw ingredients primarily from Asia. All of our supplements are then formulated, tested, and manufactured in the USA under strict quality and safety standards.
Every batch is tested, and the certificate of analysis is available to view on the product pages. If you miss this, email us, and we’ll happily provide it for you.
Yes! Every batch is third-party tested to ensure quality, purity, and potency..
All our products are shipped directly from the USA. Our warehouses are located in GA, IL, and CA.
Yes, Omre uses Uthever® NMN, one of the purest forms of NMN on the market. Our NMN consistently tests between 99.4% and 99.7% purity, verified by independent third-party laboratories as well as the manufacturer. This high level of purity makes it one of the most premium and rigorously tested NMN ingredients available today.
Yes, our NMN is rigorously tested for both purity and quality. Every batch undergoes third-party lab testing to check for:
- Purity
- Dose
- Contamination (Bactertia, Fungus, Heavy metals)